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I have several warranties from Squaretrade for various products. I had two claims so far. In both cases, I was reimbursed for the full purchase amount, typically in five days from the date of the claim. In the most recent case, I had an issue with a used computer. Rather than send out a tech to troubleshoot, Squaretrade decided to pay out the purchase price in full. I took the computer to a local shop, and it only needed a new power supply. Squaretrade could have just paid for the repair, but they decided the age of the computer did not make it worth the money spent on troubleshooting. This was even though the problem turned out to be minor.
All in all, I am very pleased with the customer service of Squaretrade. Their warranty prices are very reasonable, and their customer service is excellent.
All in all, I am very pleased with the customer service of Squaretrade. Their warranty prices are very reasonable, and their customer service is excellent.